Nationally Recognised Training


Certificate IV in Government PSP40104

This generalist qualification covers entry level competencies required for working without supervision in the public sector, and is particularly suited to those working in an environment requiring multi-skilled personnel and/or in small or regionally based organisations.

Course Duration

Learning with Conwal & Associates allows you the freedom to study at home, during your lunch break, at work or anywhere. Our courses are designed to fit around your lifestyle. You, the student, decide the number of hours you want to study (and this will determine the length of your course). Click here to learn about our course delivery.

Fast Track

Recognition of Prior Learning (RPL) is “the acknowledgement of the skills and knowledge” that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency, allowing you to complete the qualification faster.

Course Fees

Please contact 1300 766 990 - Student Support for Course Fees

When you choose to pay up front you will receive a 10% discount off the total cost of the course.

If you do not wish to pay for the course upfront, Conwal & Associates can offer you a flexible payment plan to suit your needs.

Centrelink

You may be eligible for financial assistance as this course is approved for Centrelink student payments. Please contact your nearest Centrelink office to discuss your eligibility.

Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual.

A total of 15 units are required to achieve the award of Certificate IV in Government, 7 of which are mandatory core units and 8 are the candidates choice electives.

Core Units - Mandatory

PSPETHC401A

Uphold and support the values and principles of public service

PSPGOV402A

Delivery and monitor service to clients

PSPGOV408A

Value diversity

PSPGOV412A

Use advanced workplace communication strategies

PSPGOV422A

Apply government processes

PSPLEGN401A

Encourage compliance with legislation in the public sector

PSPPOL404A

Support policy implementation

Electives Group a)

PSPOHS301A

Contribute to workplace safety

PSPOHS401B

Implement workplace safety procedures and programs


Choose 1 elective only from the 2 above (units are mutually exclusive)

Electives Group b)

PSPGOV403B

Use resources to achieve work unit goals

PSPGOV405B

Provide input to change processes

PSPGOV407B

Provide a quotation

PSPGOV410A

Undertake career planning

PSPGOV413A

Compose complex workplace documents

PSPGOV415A

Provide workplace coaching

PSPGOV417A

Identify and treat risks

PSPGOV419A

Work with interpreters

PSPGOV421A

Exercise delegations

PSPGOV404B

Develop and implement work unit plans

PSPGOV406B

Gather and analyse information

PSPGOV409A

Provide support to Parliament

PSPGOV411A

Deal with conflict

PSPGOV414A

Provide workplace mentoring

PSPGOV416A

Monitor performance and provide feedback

PSPGOV418A

Develop internal and external networks

PSPGOV420A

Use translation services

PSPPOL402A

Assist with specialist policy development

PSPPOL403A

Give and receive policy information

PSPSCI401A

Provide scientific technical support

PSPSCI402A

Promote innovation and change through extension

PSPSCI403A

Organise and undertake scientific/technological research

BSBEBUS402A

Implement e-correspondence policies

BSBEBUS403A

Communicate electronically

BSBEBUS406A

Monitor and maintain records in an online environment

BSBEBUS407A

Review and maintain the business aspects of a website

BSBMKG401A

Profile the market

BSBMKG402A

Analyse consumer behaviour for specific markets

BSBMKG403A

Analyse market data

BSBMKG404A

Forecast market and business needs

BSBMKG405A

Implement and monitor marketing activities

BSBMKG407A

Make a presentation

BSBRKG401A

Review the status of a record

CHCCD1B

Support community participation

CHCCD2B

Provide community education projects

CHCCD4B

Develop and implement community programs

CHCCD13C

Work within specific communities

CHCMED404A

Facilitate the mediation process

CHCMED405A

Facilitate interaction between clients

CHCMED406A

Consolidate and conclude the mediation process

CHCMED409B

Facilitate alternative dispute resolution processes

CHCORG25B

Recruit and coordinate volunteers

PUAWER005A

Operate as part of an emergency control organisation

PUAWER009A

Participate as a member of an initial workplace emergency response team

In addition, choose, seven electives: from the above units, and/or from anywhere in this Training Package, packaged at the same level, and/or from any other set of endorsed standards packaged a the same level in accordance with the requirements of those standards, provided that the units selected do not duplicate content covered in any PSP units.

Alternatively, one of these four electives may be drawn from units of competency packaged at Certificate III level.