Certificate IV in Govt (School Support Services) PSP41904
AUSTUDY APPROVED
This specialist qualification covers competencies required by those providing school support services in government schools in a range of functions such as finance, administration, technology, scientific assistance, library assistance, disability support, hospitality, janitorial and grounds services. It is not targeted at teacher aid occupations.
Electives may be taken from a single stream, such as finance or disability support, or from an range of streams to suit the particular workplace. If, however, all electives are chosen from units coded PSPGOV, the resulting qualification is a generalist Certificate III in Government, rather than this specialist qualification.
Electives should reflect the responsibilities of the individual and the job skills required for effective performance. Where a free choice of electives is possible in the qualification packaging rules, electives may also be drawn from other Training Packages to reflect the work context and career plans of the individual.
A total of 15 units are required to achieve the award of Certificate IV in Government (School Support Services), 6 of which are mandatory core units and 9 are the candidates choice electives.
Core
Units - Mandatory |
|
PSPETHC401A |
Uphold and support the values and principles of public service |
PSPGOV402B |
Deliver and monitor service to clients |
PSPGOV408A |
Value diversity |
PSPGOV412A |
Use advanced workplace communication strategies |
PSPGOV422A |
Apply government processes |
PSPLEGN401A |
Encourage compliance with legislation in the public sector |
Electives |
|
PSPOHS301A |
Contribute to workplace safety |
PMLOHS300A |
Work safely in accordance with defined policies and procedures |
PSPOHS401B |
Implement workplace safety procedures and programs (supervisory staff) |
Choose one elective only from the 3 listed above (units are mutually exclusive). |
|
In addition, Choose six electives : from the units listed in the following streams.
Choose units from a range of competency streams, or from a single stream, such as finance or disability support ( with the exception of the generalist area, where a choice of all units coded PSPGOV would result in a generalist Certificate III in Government rather than this specialist qualification).
Generalist Electives |
|
PSPGOV403B |
Use resources to achieve work unit goals |
PSPGOV404B |
Develop and implement work unit plans |
PSPGOV405B |
Provide input to change processes |
PSPGOV406B |
Gather and analyse information |
PSPGOV410A |
Undertake career planning |
PSPGOV411A |
Deal with conflict |
PSPGOV413A |
Compose complex workplace documents |
PSPGOV414A |
Provide workplace mentoring |
PSPGOV415A |
Provide workplace coaching |
PSPGOV416A |
Monitor performance and provide feedback |
PSPGOV417A |
Identify and treat risks |
PSPGOV418A |
Develop internal and external networks |
PSPGOV419A |
Work with interpreters |
PSPGOV420A |
Use translation services |
PSPGOV421A |
Exercise delegations |
PSPGOV507A |
Undertake negotiations |
PSPGOV508A |
Manage conflict |
PSPPOL404A |
Support policy implementation |
COMPETENCY
STREAM - ADMINISTRATION - Electives |
|
PSPFIN401A |
Use public sector financial processes |
BSBADM402A |
Produce complex business documents |
BSBADM403A |
Develop and use complex databases |
BSBADM404A |
Develop and use complex spreadsheets |
BSBADM405A |
Organise meetings |
BSBADM408A |
Prepare financial reports |
BSBEBUS401A |
Conduct online research |
BSBRKG402A |
Provide information from and about records |
BSBRKG403A |
Set up a business or records system for a small office |
PSPPROC406A |
Procure goods and services |
BSBCMN406A |
Maintain business technology |
BSBCMN408A |
Report on financial activity |
BSBCMN409A |
Promote products and services |
BSBFLM406B |
Implement workplace information system |
BSBSBM404A |
Undertake business planning |
BSBSBM406A |
Manage finances |
FNBFIN67A |
Produce management reports to enable effective decision making |
FNBFIN69A |
Analyse and comment on management reports |
COMPETENCY
STREAM – HUMAN RESOURCE MGT - Electives |
|
BSBCMN402A |
Develop work priorities |
BSBCMN404A |
Develop teams and individuals |
BSBCMN412A |
Promote innovation and change |
BSBHR401A |
Administer human resource systems |
BSBHR403A |
Process human resource documents and inquiries |
BSBHR404A |
Co-ordinate human resource services |
BSBFLM403B |
Implement effective workplace relationships |
BSBFLM405B |
Implement operational plan |
BSBFLM412A |
Promote team effectiveness |
BSBSBM407A |
Manage a small team |
PSPHR402A |
Administer human resource processes |
Provide a consultancy service for human resource management |
|
COMPETENCY
STREAM - TECHNOLOGY - Electives |
|
ICAITS108B |
Complete database back‑up and recovery |
ICAITS110B |
Implement system software changes |
ICAITS113B |
Identify and resolve common database performance problems |
ICAITS114B |
Implement maintenance procedures |
ICAITS124B |
Monitor and administer network security |
ICAITS125B |
Monitor and administer a database |
ICAITS134A |
Provide remote helpdesk support |
ICAITS191A |
Maintain web site performance |
ICPMM21CA |
Capture a digital image |
COMPETENCY
STREAM – LIBRARY SUPPORT - Electives |
|
CULLB401A |
Contribute to client access to information |
CULLB407A |
Use networked services effectively to provide access to information |
CULLB408A |
Acquire and process resources for access |
CULLB410A |
Obtain information resources from remote sources for clients |
CULLB412A |
Undertake cataloguing activities |
COMPETENCY
STREAM – SCIENTIFIC ASSISTANCE - Electives |
|
PMLDATA501A |
Use laboratory application software |
PMLMAIN500A |
Maintain and control stocks |
PMLQUAL401A |
Apply quality systems and continuous improvement processes |
PMLTEST400A |
Perform instrumental tests/procedures |
PMLTEST401A |
Perform non-instrumental tests/procedures |
PMLTEST402A |
Prepare, standardise and use solutions |
PMLTEST500A |
Calibrate and maintain instruments |
In addition, Choose two electives : from those listed, and/or from anywhere in this Training Package, packaged at the same level, and/or from any other set of endorsed standards packaged a the same level in accordance with the requirements of those standards, provided that the units selected do not duplicate content covered in any PSP units.
Alternatively, this elective may be drawn from units of competency packaged at Certificate III level.